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F.A.Q.

Here are some of the most frequently asked questions. Your feedback is very appreciated, and it is really important for us, it serve to offer the best customer experience. If you have any question, please send an e-mail to team.spacetorch@gmail.com

Q: how long will it take for my items to arrive?

A: it usually takes 7-13 days for the preparation and the shipping of your items. The delivery time vary according to demand and delivery place.

Q: how long will it take to get a tracking number?

A: it usually takes 2-4 working days.

Q: where can I place an order from?

A: you can make an order from any country; we ship all over the world.

Q: do I get a confirmation number when I get my order?

A: yes, you will receive a confirmation e-mail with an order number right after you make the order. Please contact us if you do not get one in 24 hours.

Q: how can I pay?

A: we accept all major credit cards: Visa, Mastercard, Amex, Apple Pay, PayPal and also other payment methods.

Q: is the checkout on this website safe?

A: you can be absolutely sure that all the orders made from our site will be safely dispensed.

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